New IoT protocol supports up to 2,000 smart devices

Posted Posted in IOT, News

A new standard designed to handle configurations of thousands of IoT devices in environments extending hundreds of foot was detailed today by the Z-Wave Alliance. The Partnership notes that Z-Wave Long Range (Z-Wave LR) is backward compliant with the existing Z-Wave networks, enabling items such as door locks, garage door alarms, thermostats, and smart lightbulbs. […]

Free and Open Source LMS and E-learning Platforms

Posted Posted in Business Culture, News

Remote work and e-learning platforms are becoming a tendency now because of global markets. Furthermore, the need of platforms to support online collaboration are booming because of the COVID 19 (Corona Virus) pandemic. Furthermore, a LMS delivers and manages all types of content, including video, courses, and documents. So, rubrics, teacher and instructor facilitated learning, […]

Help your multilingual knowledge base thrive with AI

Posted Posted in Business Culture

Data shows that, for global businesses, providing support in multiple languages (multilingual) is well worth the effort. Nearly three quarters of people search online in their native language, which means that if you’re only communicating in English, for example, you’re probably losing customers and adding layers of inefficiencies for your agents. Easier said than done, perhaps. […]

How to Master change management in your company

Posted Posted in Business Culture

As a company grows in size and complexity, so does the nature of its customers’ issues. As a result, modern enterprises need to constantly evaluate and update the tools, processes, and systems it uses to solve customer problems and face change management. Whether a company wants to augment their customer service solutions to support rapidly […]

Cómo manejar la gestión del cambio en su empresa.

Posted Posted in Business Culture, Espanol

A medida que la empresa crece en tamaño y complejidad, también lo hace la naturaleza de los problemas de sus clientes. Como resultado, las empresas modernas necesitan evaluar y actualizar constantemente las herramientas, los procesos y los sistemas que utiliza para resolver los problemas de los clientes y enfrentar la gestión del cambio. Ya sea […]

Omnichannel customer experience

Posted Posted in Business Culture

No one likes the experience of reaching out to a faceless company; they’d rather feel like they’re reaching out to another human—or better yet, a friend. This is much easier in a brick-and-mortar store. Retailers can interact in real-time, observe what does (and does not) make it to into the shopping cart, and read and […]

Build healthier patient experiences

Posted Posted in Business Culture

The best patient experiences are built with Zendesk & Origo Solutions A person’s health is always a serious issue, so prioritizing the patient experiences is critical. Patients expect fast, personal, convenient support, and providers face increasing pressure to deliver value-based care. But with a sea of data sources and communication channels, it’s difficult for care […]

Relaciones con pacientes – Soporte Healthcare

Posted Posted in Business Culture, Espanol

Cómo construir relaciones más sanas con pacientes dentro de los Estados Unidos La salud de una persona es siempre un problema grave, por lo que es fundamental priorizar la experiencia del paciente o las relaciones con pacientes. Ellos esperan un apoyo rápido, personal y conveniente, y los proveedores se enfrentan a una presión cada vez […]