Rapid Prototyping with AI in Hugging Face using Open LLM Models
Introduction In the rapidly evolving landscape of artificial intelligence (AI), staying at the forefront means constantly experimenting, learning, and innovating. For businesses, […]
Introduction In the rapidly evolving landscape of artificial intelligence (AI), staying at the forefront means constantly experimenting, learning, and innovating. For businesses, […]
Internet of Things is one of the top buzzwords nowadays with not as much hype as artificial intelligence or blockchain but we […]
According to a recent study by McKinsey, there are three major areas of dissatisfaction that employees experience with internal services: the availability and […]
Why are customer service standards so important? In an age of rising customer expectations—a time when the customer relationship is paramount—companies must […]
¿Por qué son tan importantes los estándares de servicio al cliente? En una época de crecientes expectativas del cliente, un momento en […]
What do we call a “call center” today? Is it really a call center anymore or is it a vital part of […]
A Qué llamamos un “centro de llamadas” hoy? ¿Es realmente un centro de llamadas o es una parte vital del viaje del […]
Data shows that, for global businesses, providing support in multiple languages (multilingual) is well worth the effort. Nearly three quarters of people search […]
A medida que la empresa crece en tamaño y complejidad, también lo hace la naturaleza de los problemas de sus clientes. Como […]
No one likes the experience of reaching out to a faceless company; they’d rather feel like they’re reaching out to another human—or […]