The Complete Guide to Cloud Contact Centers and How They are Disrupting Customer Service
A Support Center is a crucial part of any business, and it’s important to have a team that can serve customers quickly […]
Category: Business Culture
The best AWS Cloud Design Templates for your business
Every day big and small business are migrating their process and operations to the cloud. Thus, they’re finding some challenges to build […]
Que es el Work OS?
Un sistema operativo de trabajo (Work OS) es una plataforma de software basada en la nube donde los equipos crean aplicaciones de […]
What is a Work OS?
A work operating system (Work OS) is a cloud-based software platform where teams build custom workflow apps. It allows teams to plan, […]
Free and Open Source LMS and E-learning Platforms
Remote work and e-learning platforms are becoming a tendency now because of global markets. Furthermore, the need of platforms to support online […]
Cómo la Inteligencia Artificial ayuda a IT y RRHH
Según un estudio reciente de McKinsey, hay tres grandes áreas de insatisfacción de los empleados con los servicios internos: la disponibilidad y claridad […]
How Artificial Intelligence helps IT teams
According to a recent study by McKinsey, there are three major areas of dissatisfaction that employees experience with internal services: the availability and […]
Why Customer service standards are important
Why are customer service standards so important? In an age of rising customer expectations—a time when the customer relationship is paramount—companies must […]
Qué son los estándares de servicio al cliente?
¿Por qué son tan importantes los estándares de servicio al cliente? En una época de crecientes expectativas del cliente, un momento en […]