The Complete Guide to Cloud Contact Centers and How They are Disrupting Customer Service

Posted Posted in Artificial Intelligence, Business Culture, Cloud Computing, Customer Experience

A Support Center is a crucial part of any business, and it’s important to have a team that can serve customers quickly and provides them with the best customer experience. AI can be used to automate the process of answering customer queries and providing them with the best possible service. Furthermore, if it’s built using […]


The best AWS Cloud Design Templates for your business

Posted Posted in Business Culture, Cloud Computing, remote work

Every day big and small business are migrating their process and operations to the cloud. Thus, they’re finding some challenges to build their applications with the same configuration they have on-premise. Amazon Web Services offers AWS CloudFormation Designer (Designer) as a graphical application that allows you to create, view, and modify AWS CloudFormation templates. With […]

Work OS Origo Solutions

Que es el Work OS?

Posted Posted in Business Culture, Espanol

Un sistema operativo de trabajo (Work OS) es una plataforma de software basada en la nube donde los equipos crean aplicaciones de flujo de trabajo personalizadas. Permite a los equipos planificar, ejecutar y realizar un seguimiento de procesos, proyectos y el trabajo diario desde cualquier lugar y en cualquier momento. Work OS se convierte en […]

Work OS Origo Solutions

What is a Work OS?

Posted Posted in Business Culture, remote work

A work operating system (Work OS) is a cloud-based software platform where teams build custom workflow apps. It allows teams to plan, run, and track processes, projects, and everyday work from any location at any time.  A Work OS becomes a digital workspace within an organization: its building blocks can be assembled into apps that […]

Free and Open Source LMS and E-learning Platforms

Posted Posted in Business Culture, News

Remote work and e-learning platforms are becoming a tendency now because of global markets. Furthermore, the need of platforms to support online collaboration are booming because of the COVID 19 (Corona Virus) pandemic. Furthermore, a LMS delivers and manages all types of content, including video, courses, and documents. So, rubrics, teacher and instructor facilitated learning, […]

Artificial Intelligence Origo Solutions

Cómo la Inteligencia Artificial ayuda a IT y RRHH

Posted Posted in Artificial Intelligence, Business Culture, Espanol

Según un estudio reciente de McKinsey, hay tres grandes áreas de insatisfacción de los empleados con los servicios internos: la disponibilidad y claridad de la información; el tiempo necesario para completar las tareas que las funciones de soporte requieren; y el esfuerzo que supone el proceso de dichas funciones de soporte. La inteligencia artificial aplicada puede […]

Artificial Intelligence Origo Solutions

How Artificial Intelligence helps IT teams

Posted Posted in Artificial Intelligence, Business Culture

According to a recent study by McKinsey, there are three major areas of dissatisfaction that employees experience with internal services: the availability and clarity of information; the overall time needed to complete tasks required by support functions; and the effort required to go through processes involving support functions. Out of any internal department, IT teams receive […]

Why Customer service standards are important

Posted Posted in Business Culture

Why are customer service standards so important? In an age of rising customer expectations—a time when the customer relationship is paramount—companies must set parameters of what quality service looks like or else suffer the consequences in the marketplace. While it’s important to define these standards so your customer service team understands what kind of customer […]