The Complete Guide to Cloud Contact Centers and How They are Disrupting Customer Service
A Support Center is a crucial part of any business, and it’s important to have a team that can serve customers quickly […]
Author: Danilo Salazar
The best AWS Cloud Design Templates for your business
Every day big and small business are migrating their process and operations to the cloud. Thus, they’re finding some challenges to build […]
Artificial Intelligence Models and Tools for Social Good.
We frequently highlight how data science and machine learning approaches may help your organization or business achieve its financial objectives. However, these […]
IoT is more than a Buzzword and the Cloud it’s facilitating its implementation.
Internet of Things is one of the top buzzwords nowadays with not as much hype as artificial intelligence or blockchain but we […]
Que es el Work OS?
Un sistema operativo de trabajo (Work OS) es una plataforma de software basada en la nube donde los equipos crean aplicaciones de […]
What is a Work OS?
A work operating system (Work OS) is a cloud-based software platform where teams build custom workflow apps. It allows teams to plan, […]
Cómo la Inteligencia Artificial ayuda a IT y RRHH
Según un estudio reciente de McKinsey, hay tres grandes áreas de insatisfacción de los empleados con los servicios internos: la disponibilidad y claridad […]
How Artificial Intelligence helps IT teams
According to a recent study by McKinsey, there are three major areas of dissatisfaction that employees experience with internal services: the availability and […]
Why Customer service standards are important
Why are customer service standards so important? In an age of rising customer expectations—a time when the customer relationship is paramount—companies must […]